United Nations Foundation

  • Associate, Monitoring and Evaluation, Digital Impact Alliance (DIAL)

    Job Location US-DC
    Regular Full-Time
  • Overview

    The Digital Impact Alliance (DIAL) is a global alliance to enable the digital ecosystem to deliver greater scale, efficiency, and social impact as it creates more inclusive digital economies in emerging markets. Working with partners, DIAL generates evidence of what works through a series of demonstration projects, distils insights and tools to promote scale-up and replication, and provides mechanisms to encourage knowledge sharing, collaboration, and co-investment throughout the ecosystem.
    DIAL is funded through a collaboration among the Bill & Melinda Gates Foundation, USAID and the Swedish International Development Cooperation Agency (Sida), and hosted within the UN Foundation in Washington, D.C.

    The Investment Evaluation (IE) unit, part of the Executive and Strategy Office, is key to DIAL’s ability to measure and learn from its successes (and failures) and to contribute to the sector’s understanding and ability to improve.  DIAL’s approach to Investment Evaluation involves learning from individual projects while also focusing on how these investments are collectively addressing the challenges of the digital ecosystem and improving lives for underserved populations in emerging markets.  The Associate of M&E will play an important role in helping create and implement the systems, tools, and culture needed to measure responsibly, learn collaboratively, and demonstrate effectiveness at all levels of DIAL’s work.  This role demands a committed, experienced monitoring and evaluation professional, with advanced technological skills and aptitude. 

    The Associate for Monitoring and Evaluation supports the Manager of Monitoring and Evaluation and the Director of Program Operations in enabling the Digital Impact Alliance (DIAL) to track its progress and impact, share lessons learned and contribute to a more inclusive digital ecosystem globally.  The evaluation function works across the three key focus areas (platforms and services, data for development, and insights and impact) to develop and implement tools and processes or project management as well as ecosystem-level studies.

    Under supervision of the Manager of Monitoring and Evaluation, the Associate will help implement project-level M&E tasks across focus areas, working especially on data collection and integration across projects, centralizing and standardizing data collection tools and systems where possible.  He or she will also help research and monitor secondary data sources of interest to DIAL’s work and help promote an overall data-driven approach to DIAL’s work.  The Associate will take part in M&E processes like theory of change, lessons learned, outcome harvesting and various innovative approaches to monitoring and evaluation, particularly those that support an adaptive, learning context that is transparent and committed to sector-wide sharing, communication, and learning.

    Working Relationships

    The Associate will report to the Manager of Monitoring and Evaluation and support the Director of Program Operations.  This position will also work closely with project staff, operations, and communications.


    • Implement M&E-related tasks for current projects and help develop tools and approaches for new projects.
    • Help integrate data metrics and tracking with related functions in business operations.
    • Support the development and testing of quantitative models designed to approximate DIAL’s impact on the digital ecosystem.
    • Perform regular qualitative and quantitative data collection, analysis, and visualization activities in support of project M&E.
    • Support facilitated exercises like focus groups, Theory of Change, Appreciative Inquiry, Lessons Learned, etc. to help project teams articulate on what works, why, and why not.
    • Work closely with the Manager of Investment Evaluation to develop and carry out surveys, focus groups and interviews that solicit partner input and track DIAL’s progress.
    • Help the Investment Evaluation unit promote and model innovations in M&E and technology through DIAL’s work and business operations.
    • Support the creation of case studies, or other documents that feed into DIAL M&E, reporting, and communications.
    • Work with Manager of Investment Evaluation, Director of Program Operations, and Senior Director of Insights and Impact to develop, collect and amplify evidence and use cases on the value of data and how data is improving decision-making and contributing to development outcomes.
    • Other duties as assigned.

    Selection Criteria

    • 3-5 years of monitoring and evaluation experience, including international work.
    • Strong technical skills in standard software programs, web-based applications, databases, data visualization tools, statistical software, enterprise and/or software integration.
    • Strong facilitation skills, convening groups of individuals and guiding through conceptual analysis and consensus building (e.g., program design, theory of change, etc.).
    • Experience with both quantitative and qualitative research methods, including data collection, analysis and presentation.
    • Master's degree preferred in public policy, statistics, social science, economics, international affairs, or related field.
    • Sense of humor; highly organized; demonstrates grace under pressure; and delivers results in a fast-paced environment. 
    • A willingness to travel, domestically and internationally and the ability to interact with people from diverse, multi-cultural backgrounds.
    • Ascribe to DIAL’s values of Commitment, Collaboration, Empowerment, Courage and Thoughtful Action.
    • Ability to meet regular attendance/tardiness policy.
    • Ability to work under pressure and handle stress.

    Benefits & Compensation

    For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:

    • A choice of two health plans through CareFirst (PPO or HDHP with HSA),
      dental insurance,
    • vision discounts,
    • flexible spending accounts,
    • 403b retirement savings plan with a generous matching contribution,
    • group term and supplemental life insurance,
    • short-term disability,
    • long-term disability,
    • health club discounts,
    • commuter benefits, and
    • employee assistance program. 

    Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of parental leave.


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