United Nations Foundation

Manager, Insights, Digital Impact Alliance (DIAL)

Regular Full-Time


Organization Overview:

The Digital Impact Alliance (DIAL) is a global alliance formed to enable the digital ecosystem to deliver greater scale, efficiency, and social impact as it creates more inclusive digital economies in emerging markets. Working with partners, DIAL generates evidence of what works through a series of demonstration projects, distils insights and tools to promote scale-up and replication, and provides mechanisms for knowledge sharing, collaboration, and co-investment throughout the ecosystem.


DIAL is a donor-funded program hosted within the UN Foundation and based in the UN Foundation’s Washington, D.C. office. The chosen candidate will be an employee of the UN Foundation.


Position Summary:
Within DIAL, the Insights and Impact focus area delivers research, practical knowledge and advocacy to advance a more inclusive digital society. The team uses a variety of delivery formats so that governments, technology companies, and the development community can enhance their ability to deploy digital services to more people and better use data for development purposes. DIAL also convenes relevant groups to encourage collaborative adoption of emerging policies, practices and investment.

We seek an experienced researcher and strategist who is passionate about digital development and who wants to help solve some of the biggest issues facing the sector. The individual selected for the role will help shape and deliver DIAL’s analytical products, lead research projects and communicate them with a range of global stakeholders.

Reporting the Senior Director, Insights & Impact, this role is ideal for an experienced candidate passionate about digital development who wants to help solve some of the biggest issues facing the sector.


  • Develop and deliver specific research projects from conceptualization to completion.
  • Collaborate with other programmatic teams at DIAL (Data for Development and Platforms & Services) to produce joint knowledge products and research lines.
  • Shape dissemination strategies for completed projects including target audiences, partners and dissemination channels.
  • Create micro content in the form of blog posts, social media and presentations.
  • Attend and participate in conferences that disseminate DIAL’s content.
  • Manage external vendors (e.g. management consulting firms) supporting DIAL’s research efforts, including vendor selection, contract pricing, quality assurance and regular reporting.
  • Engage with key stakeholders to understand emerging trends and topics of interest in the use of technology for development.
  • Contribute to the development of the Insight & Impact team’s research agenda.
  • Develop relationships with key actors including potential research partners.
  • Support other initiatives within the Insights & Impact team and general priorities for DIAL.

Selection Criteria

  • Demonstrated excellence for producing intellectual capital and driving thought leadership in technology and emerging markets, either in a development or private sector setting.
  • Minimum 8 years’ relevant professional experience, with engagements across the public, private and nonprofit sectors.
  • Relevant experience designing, delivering and managing research projects, including in coordination with external vendors.
  • Strategic thinker who enjoys being a thought partner and collaborator on new ventures.
  • Excellent writing skills and innovative approaches to communicate technically complex materials.
    Detail-oriented and results-driven.
  • Sense of humor.
  • Ability to meet regular attendance/tardiness policy.
  • Ability to work under pressure and handle stress.
  • Master’s degree or higher in relevant field such as engineering, computer science, international development, business, economics or related subject.

This is a unique full-time direct-hire opportunity to work at the cutting edge of technology and international development. Applicants should demonstrate a willingness to commit to, and enthusiasm for, traveling internationally in developing countries up to 15% of the time.

Benefits & Compensation

For full-time employees we offer an excellent range of benefits, including a choice of two health plans through CareFirst (PPO or HDHP). Dental insurance, vision discount plan, Life Insurance, Supplemental Life Insurance, Short-Term Disability, Long-Term Disability, Long-Term Care Insurance, Health Club Discounts, Commuter Benefits, and Employee Assistance Program.
12 Paid holidays, 4 weeks of vacation, 10 sick days, 3 personal days and 8 weeks of parental leave (mother or father). Access to the UNFCU Credit Union, 150% match on our 403b retirement plan, Flexible spending accounts, health savings accounts and discounted Zipcar membership


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