United Nations Foundation

Manager, Investment Evaluation, Digital Impact Alliance

Regular Full-Time




The Digital Impact Alliance (DIAL) is a new global alliance to enable the digital development (ICT4D) ecosystem to deliver greater scale, efficiency, and social impact in service of more inclusive digital economies in emerging markets. Working with partners, DIAL generates evidence of what works through a series of demonstration projects, distills insights and tools to promote scale-up and replication, and provides mechanisms to encourage knowledge sharing, collaboration, and co-investment throughout the ecosystem.


DIAL is funded through a collaboration among the Bill & Melinda Gates Foundation, USAID and the Swedish International Development Cooperation Agency (Sida), and hosted within the United Nations Foundation in Washington, D.C.


Investment Evaluation:


The Investment Evaluation unit, part of Business Operations, is key to DIAL’s ability to measure and learn from its successes (and failures) and to contribute to the ICT4D sector’s understanding and ability to improve.  DIAL’s approach to Investment Evaluation involves learning from individual investments and projects while also focusing on how these investments as a whole are addressing the challenges of the digital ecosystem and improving lives for underserved populations in emerging markets.  DIAL uses a developmental evaluation approach to ensure adequate learning and support adaptive management.  It also has a Results Framework with a set of indicators to be measured at multiple levels, including the global ecosystem.


The Investment Evaluation unit oversees these key and interrelated components – developmental evaluation, results framework measurement and management, investment-level M&E, and a Learning Agenda.  The Investment Evaluation (IE) Manager will play an important role in helping create, support and implement the systems, tools, approaches, and culture needed to measure responsibly, learn collaboratively, and demonstrate effectiveness at all levels of DIAL’s work.  This role demands a committed, experienced and monitoring and evaluation professional, with experience in digital services and advanced technological skills and aptitude. 


Position Description:


The IE Manager supports the Director of Investment Evaluation in enabling the Digital Impact Alliance (DIAL) to track its progress and impact, share lessons learned and contribute to the wider ICT4D sector.  The evaluation function works across the three key focus areas (platforms and services, data for development, and insights and impact) to develop and implement tools and processes for project management, develop evaluation strategies for individual investments and initiatives, facilitate and extract internal learning and adaptation, and participate in ecosystem-level, organization-wide studies. 


Under supervision of the Director of Investment Evaluation, the IE Manager will serve principally in helping design and implement M&E strategies for investments/initiatives, using the latest methods and approaches, and working on data collection and integration across projects and teams and intra-organization.  He or she will also help research and monitor secondary data sources of interest to DIAL’s work, and help promote an overall data-driven approach to DIAL’s work.  The IE Manager may help lead and facilitate internal planning, learning and reflection processes like theory of change and lessons learned, help manage data collection and integration for DIAL’s Results Framework tracker, and provide assistance/insight on DIAL’s overall ecosystem measurement strategies.  Overall, DIAL seeks to implement innovative approaches to monitoring and evaluation, particularly those that support an adaptive, learning context that is transparent and committed to sector-wide sharing, communication, and learning. 

Working Relationships

The IE Manager will report to the Director of Investment Evaluation, and in turn to the Senior Director of Business Operations.  The Investment Evaluation team works closely with the Insights and Impact team and communications.  This position will also work closely with other project teams (Data for Development and Platforms and Services).


  • Implement existing M&E-related tasks for current investments and internal processes
  • Help develop evaluation strategies for new and emerging investments
  • Conduct (or manage consultants conducting) investment-specific evaluations or studies
  • Help integrate data metrics and tracking with related functions in business operations and look for information sharing/platform opportunities (e.g., dashboards, websites, etc.)
  • Support facilitated exercises like focus groups, Theory of Change, Appreciative Inquiry, Lessons Learned, etc. to help project teams articulate on what works, why, and why not in support of Adaptive Management
  • Work closely with the Director of Investment Evaluation and relevant Directors to develop and carry out surveys, focus groups and interviews that solicit partner input and track DIAL’s progress
  • Help the Investment Evaluation unit promote and model innovations in M&E and technology through DIAL’s work and business operations
  • Support the creation of case studies, or other documents that feed into DIAL M&E, reporting, and communications
  • Work with Director of Investment Evaluation and Senior Director of Business Operations to develop, collect and amplify evidence and use cases on the value of data and how data is improving decision-making and contributing to organizational outcomes
  • Other duties as assigned

Selection Criteria


  • 5+ years of monitoring and evaluation/performance measurement experience, including work in the international development sector
  • Experience with and interest in the ICT4D/digital development sector and M&E’s role in it
  • Experience with both quantitative and qualitative research methods, including data collection, analysis and presentation preferred
  • Master's degree in public policy, statistics, social science, economics, international affairs, or related field
  • A willingness to travel, domestically and internationally and the ability to interact with people from diverse, multi-cultural backgrounds.
  • Sense of humor; highly organized; demonstrates grace under pressure; and delivers results in a fast-paced environment. 


  • Strong technical skills in some of the following: 
  • Web-based applications, databases, data visualization tools, enterprise and/or software integration, mobile data collection tools, etc.
  • Strong facilitation skills, convening groups of individuals and guiding through conceptual analysis and consensus building (e.g., program design, theory of change, etc.)
  • Quantitative analysis

Benefits & Compensation

For full-time employees we offer an excellent range of benefits, including a choice of two health plans through CareFirst (PPO or HDHP). Dental insurance, vision discount plan, Life Insurance, Supplemental Life Insurance, Short-Term Disability, Long-Term Disability, Long-Term Care Insurance, Health Club Discounts, Commuter Benefits, Employee Assistance Program and Warby Parker discounts.


12 Paid holidays, 4 weeks of vacation, 10 sick days, 3 personal days and 8 weeks of parental leave (mother or father). Access to the UNFCU Credit Union, 150% match on our 403b retirement plan, Flexible spending accounts, health savings accounts and discounted Zipcar membership.

Other Information

Opportunity to work from the UN Foundation's Washington, DC office or Portland, Oregon.  Non-US based candidates will be considered as long-term consultants and can telework from select in-market locations.


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